The Watson Headache Group is an Australian based world leader in examination and treatment of the upper neck for headache and migraine together with research and the provision of education and training services in understanding the role of the neck in cervicogenic and primary headache for health professionals operating through a number of separately constituted and regulated legal entities which provide services in accordance with the relevant laws of the jurisdictions in which they respectively operate. Details of the different Watson Headache Group entities that provide services to clients in respect of each jurisdiction in which the Watson Headache Group carries on business can be found here.
The use of the name “Watson” and words or phrases such as “Watson Group”, “Watson Headache Group”, “group” or “affiliate” or similar phrase are for convenience only and do not imply that all or any of such entities are in partnership together or accept responsibility for the acts or omissions of each other. Legal responsibility for the provision of services are defined in terms of service or engagement entered into between clients and the relevant Watson Headache Group entity and these should be relied upon in determining liability for the services provided. Absent the explicit agreement and consent of both entities involved, no Watson Headache Group entity is responsible for the acts or omissions of, nor has any authority to obligate or otherwise bind, any other Watson Headache Group entity.
The Headache Clinic Pty Ltd (ACN 058 451 335) trading as the “Watson Headache Clinic” and “The Headache Clinic” (“Watson Headache Clinic”) provides examination and clinical treatment services of the upper neck for headache and migraine to patients. The “Watson Headache Clinic” does not engage in the provision of any other services.
Watson Headache Institute Pty Ltd (ACN 103 196 792) (“Watson Headache Institute”) provides materials, resources, education and treatment and training services in understanding the role of the neck in cervicogenic and primary headache for health professionals and the general public. The Watson Institute does not engage in the provision of any other services.
Watson Intellectual Property Holdings Pty Ltd (ACN 156 589 829) as trustee for the Watson Intellectual Property Holdings Trust does not provide any client services.
The “Watson Headache” logo, and “Watson Headache” are registered trademarks of Watson Intellectual Property Holdings Pty Ltd (ACN 156 589 829) as trustee for the Watson Intellectual Property Holdings Trust.
Unless otherwise expressed, we own or are authorised to use any trademarks, copyright and other intellectual property rights in any product, artwork, design, content and all materials used in and produced by our website and any online service (including but not limited to any text, documents, images, photos, videos, digital files, records, logos, animations, sound recordings and/or software). Please do not infringe those rights.
Other than for the purposes of and subject to the conditions prescribed under the Copyright Act 1968 (Cth) or any other applicable legislation throughout the world, you may not, in any form or by any means reproduce, display, store in a retrieval system or transmit, print, publish, distribute, commercialise, perform, adapt, or create of derivative work from any design, artwork, information, product or service accessed or acquired from this website.
You may only use this website, any product or online services for lawful purposes, and must ensure that your use does not breach any laws that apply to you.
No Health Advice
The contents and online services made available by this website are prepared for general information only. It does not constitute health or medical advice. Do not act on the basis of the contents of this website but seek advice from a registered health professional in respect of your specific circumstances. Any material obtained on and from this website or produced by any online service should not be relied upon as a substitute for detailed and specific health or medical advice. Any transmission of information is not intended to create a patient/medical/health professional relationship between you and us.
We do not warrant that access to the contents of this website or any online services will always be uninterrupted, timely or secure. The website, and all content and services provided or made available through this website, are made available to you on an “as is” and “as available” basis.
This website (or social media websites on which we maintain presences or RSS feeds) may be linked to other websites or applications which we may have no control. Links to those websites are provided for convenience only, and we are not responsible for their use, effect or content. It should not be construed as any endorsement, approval, recommendation or preference by us of the owners or operators of the sites, or of any information, products or services referred to on those other websites or applications unless specifically stated. By accessing these third party sites, you agree to any terms of access or use imposed by those sites. We make no representations or warranties about the accuracy of information contained on those websites or applications. We do not provide any warranty, or assume any responsibility regarding the quality, accuracy, source, merchantability, fitness for purpose or any other aspect of the material on those sites, nor do we warrant that material on other sites does not infringe the intellectual property rights of any other person. We exclude all implied conditions and warranties except any implied condition or warranty the exclusion of which would cause this clause to be void.
We will not be liable if the website (or any content made available through it) is incomplete, corrupted, inaccurate, outdated or incorrect, or if this website, or any services provided or made available through it, are unavailable for any reason, including directly or indirectly as a result of:
- telecommunications unavailability, interruption, delay, bottleneck, failure or fault;
- negligent, malicious or wilful acts or omissions of third parties (including our third party service providers);
- maintenance or repairs carried out by us or any third party service provider in respect of any of the systems used in connection with the provision of this website;
- any events beyond our control; or
- services provided by third parties ceasing or becoming unavailable.
You also acknowledge and agree that to the extent possible under the law, and subject to the Consumer Guarantees section below, we do not represent, warrant or guarantee that this website is free from computer viruses or any other defect or error which may affect your software or systems. You should protect your software and systems by installing and implementing your own security and system checks.
- in the case of services, the cost of supplying the services again or payment of the cost of having the services supplied again; and
- in the case of software or other goods, the cost of replacing the goods, supplying equivalent goods or having the goods repaired, or payment of the cost of replacing the goods, supplying equivalent goods or having the goods repaired,
and except in the case of a major failure (as that term is defined in the Australian Consumer Law), we can elect as between the remedies set out above.
We cannot ensure the security of any information you send to us via the internet during its transmission. Accordingly, any information you transmit in this manner will be sent at your own risk. However, once we have received your information, we will take reasonable steps to ensure it remains secure. We recommend that you do not provide us with confidential information via our online services unless you accept the risk that the information may be lost, corrupted, or disclosed to third parties during its transmission.
We may choose to issue you with a username and password to enable you to access particular features on our website. If we do, you must keep those details confidential (and you are responsible for their misuse if you do not).
Any material you send to us on or via this website will be deemed to be non-confidential and non-proprietary, unless it is indicated to be otherwise. This includes any data, questions, comments, suggestions, ideas or other information. We will be entitled to use any such material which has not been indicated to be confidential or proprietary for any purpose without compensation to you.
You represent and warrant that the information and/or material you provide to us:
- is information and/or material that you are authorised to provide;
- is not defamatory or offensive in relation to or adversely reflects any product, service, person or corporation;
- does not infringe any intellectual property rights or other rights, including trademarks, business names, copyright, confidential information, designs or patents;
- is not misleading or deceptive or likely to mislead or deceive, is not the “passing off” of any product or service, and does not constitute unfair competition;
- does not infringe any State or Federal legislation or regulations of Australia; and
- will not give rise to any claims or liabilities against us
Our website may enable you to post comments (for example, on blogs, forums, listing boards, advertisements or other public areas). You are responsible for all comments that you post (or that are posted using your username and password). You must not post any comment that:
- is inflammatory (commonly referred to as “trolling”);
- is xenophobic, racist, abusive, harassing or hateful;
- is false, defamatory, inaccurate, threatening, invasive of a person’s privacy, or constitutes personal abuse directed at other users;
- is obscene, sexually explicit or pornographic, or contains links to other sites that contain or promote obscene, sexually explicit or pornographic material;
- constitutes commercial advertising, the promotion of gambling or the promotion of your own site (commonly referred to as “spamming”);
- infringes someone else’s copyright or other intellectual property rights, or
- violates any applicable law.
We may delete any comments or feedback for any reason at our absolute discretion.
Limitation of Liability
To the maximum extent permitted by law we exclude all liability for any loss or damage of any kind (including special, indirect or consequential loss and including without limitation loss of revenue, loss of goodwill, downtime costs, loss of profit, loss of or damage to reputation, loss under or in relation to any other contract, loss of data, loss of use of data or loss of anticipated savings or benefits) arising out of or in connection with the website content and the use or performance or services provided or made available through this website except to the extent that the loss or damage is directly caused by us fraud or wilful misconduct.
If any of these terms or conditions are invalid, illegal or unenforceable, those terms or conditions will be struck out and other provisions which are self-sustaining and capable of separate enforcement to the invalid provision, are and continue to be valid and enforceable in accordance with their terms.
The failure, or delay on the part of us in exercising its power or right in relation to your breach of these terms or conditions does not operate as a waiver of that power or right, nor does any single exercise of any power or right preclude any other or further exercise of any power or right.
“linked websites” means websites of persons or entities which are hyperlinked from the website (or our social media websites on which we maintain presence).
“website” means the whole or any part of the web pages located at www.watsonheadache.com www.watsonheadacheInstitute.com, www.watsonheadacheclinic.com, www.deanwatson.com, and watsonheadachesymposium.com and associated url, social media links/sites (including the lay-out of the website, individual elements of the website design, underlying code elements of this website, or text, sounds, graphics, animated elements or any other content of the website.)
To the extent we access Personal Information subject to the European Union’s Data Protection Directive (95/46/EC) (“Directive”) we will abide by all data privacy laws and regulations applicable to access and use of Personal Information. Although we are based outside the European Union, we will use our best endeavours to ensure the lawfulness of cross-border personal data transfers.
We only collect information that is reasonably necessary for the proper performance of our activities or functions and services.
We do not collect personal information just because we think it could be useful at some future stage if we have no present need for it.
We may decline to collect unsolicited personal information from or about you and take steps to purge it from our systems.
We manage personal information as if we are an APP Entity under the APPs.
We may at times be a contracted service provider to a range of Commonwealth, State and/or Territory government agencies. Consequently, in those circumstances it will be necessary for us to collect and manage personal information as an Agency under different privacy arrangements.
What Personal Information do we collect and why do we need it
To provide you with our Services, we need to collect Personal Information. If any of the Personal Information you provide is incomplete or inaccurate, we may be unable to provide Services to you or the quality of those Services we provide may be compromised.
The nature of the relationship we have with you and the Services you require from us will determine the personal and other information we collect.
- we determine that it is reasonably necessary for our functions or activities in respect of the Services being provided;
- we attempt to cross-check the information that we collect from you with third parties;
- we record and hold your information in our Systems. Some information may be disclosed to third party or overseas recipients;
- we retrieve your information when we need to use or disclose it for our functions and activities as relevant to our Services;
- subject to some exceptions, we permit you to access your Personal Information in accordance with the APPs.
- we correct or attach associated statements to your Personal Information in accordance with the APPs.
- we destroy or de-identify your personal information when it is no longer needed for any purpose for which it may be used or disclosed provided that it is lawful for us to do so. We do not destroy or de-identify information that is contained in a Commonwealth Record.
Personal Information may include:
- contact and identity information (for example, your name, email address, telephone numbers, address, social media handles, date of birth and educational qualifications and similar information or other information in a registration form);
- Personal Information (including Sensitive Information) which is provided to us in the course of Services by us to you or a third party;
- bank details, credit card details and expiry dates;
- information from third parties including any references about you, psychometric or competency test results or any information about any insurance investigation, litigation, criminal matter, inquest or inquiry in which you are involved;
- financial information that allows us to pay you should you be engaged as an employee or contractor including your Tax File Number, superannuation account details, bank account details and other ancillary information that is required to fulfil contractual, legislative, filing and reporting obligations (including the payment of salary and wages); and
- feedback that you may have provided.
How do we collect Personal Information?
We aim to collect Personal Information directly from you, for example, when you send us information (including additional information about you), during interviews, examinations or treatments, attendance at courses, use and access to resources and online programs and materials,, from email correspondence, from business cards and during telephone calls or electronically through our website.
However, we may also collect Personal Information about you when we:
- provide our Services to you;
- receive or give any reference about you;
- receive results of any competency or medical test or treatment;
- receive access to medical records or treatment records;
- receive performance feedback (whether positive or negative) from any person;
- receive any information about a workplace complaint or accident in which you are involved;
- receive any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you are involved; and
We may also collect Personal Information:
- from parties to whom we refer you (e.g., a medical professional or other expert);
- from credit reporting and fraud checking agencies;
- from debt collection agencies if you default in a payment to us;
- through our website and by other electronic communication channels (e.g., when you send us an email or post a comment on one of our blogs);
- any third-party applications;
- from your spouse, partner or dependants;
- from third parties;
- from publicly available sources of information (including but not limited to newspapers, journals, directories, the Internet and social media sites);
- when we are permitted or required to do so by law (including the Privacy Act).
If you, your friends, or members of your network use any third-party applications, you consent to those applications accessing and sharing certain personal information about you with others in accordance with your privacy settings. We do not screen or approve developers of applications and cannot control how those developers use any personal information that they may obtain in connection with applications.
How do we use your Personal Information?
We use the Personal Information we collect, hold use and disclose for the purpose of providing our Services.
We comply with the European General Data Protection Regulation which governs the protection of personal data of EU residents. We will afford UK-based users with all rights available to EU users, regardless of the UK’s EU member status.
We may also use Personal Information:
- to comply with our contractual and other legal obligations (including but not limited to customer support and information on our products, services, courses, events, programs, webinars, newsletters email updates, subscription and membership services, and other services);
- to verify your identity, including during account creation and password reset processes and to pursue other activities within our legitimate interests as part of running our business and doing so in ways which do not hurt your interests and rights, for example obtaining identity, device and location information to prevent fraud and abuse and to keep the applications secure and obtaining and retaining data which tax laws require us to retain for payments made or received by us;
- to confirm your identity for the purposes of the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) and assess applications or creditworthiness for premier or business accounts or products and services offered to premier or business accounts with third parties;
- to customise, measure, and improve the content, layout, and operation of the applications and related services;
- to contact you at any telephone number, or by placing a voice call or through text (SMS) or email messaging;
- to manage and protect our information technology infrastructure, which is necessary to provide the services and features you request and serve the legitimate interests of ourselves and third party processors;
- to share minimal personal information and data with third party processors in order for us to provide services under our contract with you, including service providers of hosting, storage and infrastructure, security, insurance, analytics, communications and support, and payment processing;
- to perform creditworthiness and solvency checks, compare information for accuracy and verify it with third parties;
- to design products and services;
- to provide to you targeted marketing about our services and promotional offers and the services of our contractors unless and until you opt-out;
- to include you in our databases, directories, listings and digital applications to communicate with you and indicate your affiliation with us;
- to process any transactions by you and send notices about your transactions;
- to resolve disputes, collect fees, and troubleshoot problems;
- to detect, prevent or resolve violations of policies or applicable user agreements; and
- to manage our risks and help detect, prevent, and/or remediate fraud or other potentially illegal or prohibited activities.
- for insurance purposes;
- for statistical purposes and statutory compliance requirements;
- for improving our client service, including customising our website in order to better suit your requirements;
- for responding to enquiries or questions from you;
- for training;
- for risk management
- for any client and business relationship management;
- to confirm identity and authority to provide references;
- subject to you advising us otherwise (see Marketing below), to advise you of additional services or information which may be of interest to you; and
- otherwise as permitted under the Privacy Act.
If you default in a payment to us, we may use your Personal Information to recover that debt.
We provide services in conjunction with payment processors which may include processors such as financial or merchant facility providers (such as Paypal or Stripe). When you delete your account with us, we delete your personal data retained by us, except to the extent we are prevented by law from deleting your personal information or data. However, to delete any payment or billing information, you will need to do so with your payment provider, as we only have minimal secure access to those records as needed to provide the services.
From time to time, we may use your Personal Information to provide you with information on any relevant industry developments, including sending you email alerts, job listings, offers for services, details of and invitations to events, seminars, courses, resources, materials, promotions and competitions, fundraising campaigns to participate in and to communicate any other relevant information. We do not, however, use Sensitive Information for this purpose.
If you no longer wish to receive these alerts, unsubscribe links are provided in every email that you receive. If at any time you no do not wish to receive any additional material from us, contact our Privacy Officer and we will remove your details from our marketing database.
You are not obliged to give us your Personal Information. If you would like to access any of our Services on an anonymous basis, please advise us in writing. If it is possible and lawful, we will take reasonable steps to comply with your request. However, if you choose not to provide us with some or all of your Personal Information, we may not be able to provide you with some part or all of our Services (or our assistance will be restricted at our discretion).
Disclosing Personal Information
Disclosure to Third Parties
We may disclose your Personal Information to third parties in certain circumstances including:
- if you agree to the disclosure;
- when we use it for the purpose for which it was collected (e.g., to provide you with Services);
- between our related entities;
- your spouse or partner;
- in circumstances where you would reasonably expect information of that kind to be passed to a third party;
- our contracted software solutions providers; IT contractors and database designers and Internet service suppliers; Legal and other professional advisors; Insurance brokers, loss assessors and underwriters; Superannuation fund managers; Background checking and screening agents;
- where disclosure is required or permitted by law (including under the Privacy Act), by court order, or is required to investigate suspected fraud or other unlawful activity; or
- if disclosure will prevent or lessen a serious or imminent threat to someone’s life or health.
We may use third parties to manage the website and activities from time to time, including, but not limited to, promotions and statistical analysis. These parties may have access to and store the personal information of users of the website. Similarly, we may contract with third parties to handle requests for information submitted to us.
If you become a registered user of any of third party applications, you will be taken to consent to:
- your personal data being transferred to and processed in countries where our hosting servers are located;
- us using your personal information to check your identity, including to check your status (eg as a member of a defined user group) and for any merchant facility arrangement we have with bankers, their respective related bodies corporate, and their respective officers, employees and agents;
- use of your personal information by us and our authorised personnel and service provider contractors; for example, to improve service we may provide your personal information as statistical data to others for research and analysis purposes; and as another example we may use Google Analytics and give you notice of its operation on the webpage titled “How Google uses data when you use our partners’ sites or apps” (located at com/policies/privacy/partners/).
- us disclosing your personal information in situations where we reasonably believe it is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering with our rights, either intentionally or unintentionally; and
- us disclosing your personal information to law enforcement agencies and others if we in good faith believe we are legally obligated to do so.
Disclosing Personal Information Off-Shore
We do not store personal information on off-shore servers.
In some Services we may be required to disclose personal information off-shore, for example, where the Services have an international aspect.
If information has to be disclosed overseas, the overseas recipient may not be subject to privacy obligations or to any principles similar to the Australian Privacy Principles.
An overseas recipient may also be subject to a foreign law which could compel disclosure of personal information to a third party, for example, an overseas government or regulatory authority.
Please note that disclosure where an overseas recipient handles the information in breach of the Australian Privacy Principles, you will not be able to seek redress under the Privacy Act, may not be able to seek redress in the overseas jurisdiction and we will not be accountable under the Privacy Act.
For the avoidance of doubt, we confirm we are likely to disclose your Personal Information to the following countries:
- United States;
- member states of the European Union;
- United Kingdom;
- New Zealand; and
- other states in which we or you have business activities.
Children under age of 18
We do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register. If you are under 18, please do not attempt to register or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 18 is permitted to provide any personal information. If we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us at [email protected]
Considerations when you send Information to Us Electronically
If you send an email to us (including any emails addressed to us or a staff email the information in your email (including any Personal Information) may be retained on our systems in accordance with applicable email retention policies and procedures.
While we do all we reasonably can to protect your Personal Information from misuse, loss, unauthorised access, modification or disclosure, including investing in security software, no data transfer over the Internet is 100% secure.
If you access another website from our website, you do so and provide personal information in accordance with the terms and conditions under which the provider of that website operates.
The open nature of the Internet is such that information exchanged via the internet may be accessed and used by people other than those for whom the data is intended. If you send us any information, including (without limitation) Personal Information, is sent through the Internet or other electronic means at your own risk.
While we are not in a position to give you advice on internet security, if you provide Personal Information to us electronically, there are some things you can do which may help maintain the privacy of your information, including:
- always closing your browser when you have finished your session; and
- never providing Personal Information when using a public computer.
You should contact us immediately if you believe:
- someone has gained access to Personal Information you have provided to us;
- we have breached our privacy obligations or your privacy rights in any way; or
How we act to protect and retain your Personal Information
We endeavour to keep our information systems and files secured from unauthorised access. Those who work with us are aware of the legal obligations in respect to confidentiality and the importance we place on protecting your privacy.
Our procedures to securely store Personal Information include electronic and physical security measures, staff training and use of password protection software.
We retain our files for at least seven years. However, information filed in our electronic files may be retained indefinitely.
Personal Information may also be retained if we consider it necessary to do so or to comply with any applicable law or our insurance, governance obligations in our IT back-up records, for the collection of any monies owed and to resolve disputes.
How you can update or correct your Personal Information
You may request access to your Personal Information or correct any inaccurate or out of date information by contacting our Privacy Officer using the details below.
For security purposes, before we provide you with personal information, we may ask you to provide evidence of your identity.
You may request the source of any information we collect from a third party. We will provide this at no cost, unless under the Privacy Act or other law there is a reason for this information being withheld.
If there is a reason under the Privacy Act or other law for us not to provide you with information, we will give you a written notice of refusal setting out the reasons for the refusal except to the extent it would be unreasonable to do so and the mechanisms available to you to complain about the refusal.
If you provide us with your personal information and you later decided that you would no longer like to receive information from us, follow the “unsubscribe” directions at the end of any email or other communication you receive from us. You may withdraw consent by deleting your account at any time.
How to complain if you believe we have breached the Australian Privacy Principles (APP)
If you believe that we have dealt with your Personal Information in a way that is inconsistent with the APP, you should contact our Privacy Officer in the first instance using the details below.
We will attempt to respond to your complaint within 30 days.
If we are unable to resolve your complaint you may contact the Office of the Australian Information Commissioner (contact details are below).
More information about your rights and our obligations in respect to privacy and information on making a privacy complaint are available from the Office of the Australian Information Commissioner at:
“Personal Information” has the meaning given under the Privacy Act but, in short, means information or an opinion relating to an individual that can be used to identify that individual and for the purposes of the European Union has the same meaning as “personal data” under the Directive.
“Privacy Act” means the Privacy Act 1988 (Cth) including the Australian Privacy Principles (“APP”) (as amended from time to time).
“Sensitive Information” has the same meaning as under the Privacy Act.
“Services” means the services provided by the relevant separate and independent Watson Headache Group business that it provides.
“website” means means the whole or any part of the web pages located at www.watsonheadache.com www.watsonheadacheInstitute.com, www.watsonheadacheclinic.com, www.deanwatson.com and watsonheadachesymposium.com and associated urls social media links/sites (including the lay-out of the website, individual elements of the website design, underlying code elements of this website, or text, sounds, graphics, animated elements or any other content of the website) and forms of social media we manage where you post comments or we interact with you.
The meaning of any general language is not restricted by any accompanying example and the words ‘includes’, ‘including’, ‘such as’, ‘for example’ or similar words are not words of limitation.
You can find out more about cookies and how to manage them in the information below. You can change your cookie settings and disable some or all cookies for the website at any time at [insert link]. You can also change your browser settings so that cookies cannot be placed on your device.
If you have any questions in relation to the cookies we use please contact us.
What are Web Beacons?
We advertise on third-party web sites. As part of our effort to track the success of our advertising campaigns, we may at times use a visitor identification technology such as “web beacons”, or “action tags”, which count visitors who have come to the website after being exposed to an Watson Headache Group banner or job ad on a third-party site. We do not use this technology to access your personal information and it is only used to compile aggregated statistics about visitors who come to the website to gauge the effectiveness of our ads.
What is a Cookie?
A “cookie” is a technology that allows the website to store tokens of information (an “identifier”) in your browser used by the website while you are on the website. Cookies are then sent back to the website on each subsequent visit, or to another webpage that recognises that cookie. Cookies are used in order to make the website work, or to work more efficiently, as well as to provide information to the owners of the website.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies may tell us, for example, whether you have visited the website before or whether you are a new visitor. They can also help to ensure that adverts you see online are more relevant to you and your interests.
There are two broad categories of cookies:
- First party cookies served directly by us to your device; and
- Third-party cookies, which are served by a third party on our behalf.
Cookies can remain on your computer or mobile device for different periods of time. Some cookies are “session cookies”, meaning that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are “permanent cookies”, meaning that they survive after your browser is closed. They can be used by the website to recognize your computer when you open your browser and browse the Internet again.
What types of cookies do we use?
The website uses the cookies that perform four functions, as classified below:
- Essential/strictly necessary cookies, which are essential to the functioning of the website.
- Performance cookies, which help us measure the website’s performance and improve your experience. In using performance cookies we do not store any personal data, and only use the information collected through these cookies in aggregated and anonymised form;
- Functionality cookies, which allow us to enhance your experience (for example by remembering any settings you may have selected);
- Advertising/targeting cookies, which we use to track user activity and sessions so that we can deliver a more personalised service, and (in the case of advertising cookies) which are set by the third parties with whom we execute advertising campaigns and allow us to provide advertisements relevant to you; and
- Social media cookies, which allow you to share content on social media channels (such as Facebook, LinkedIn and Twitter).
In addition, we also utilise cookies on certain pages of the website to communicate with third party data suppliers in order to extrapolate your digital behaviour. This help us to understand and target more relevant advertising in the future. The information we receive is all aggregate and anonymous, but will include statistics such as demographics, online behaviour, service or product interests and lifestyle.
Targeting and tracking cookies are provided via trusted third party suppliers. Should you require more information regarding our suppliers and how these cookies operate please contact us.
How to control or delete cookies
You can change your cookie settings for at any time at [insert link].
As an alternative, you can block all cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
If you accept some or all cookies on the website you still have the option of setting your browser to notify you when you receive a cookie, so that you may determine whether to accept it or not.
Cookies that have been set in the past
If you have disabled one or more cookies, we may still use information collected from cookies prior to your disabled preference being set; however, we will stop using the disabled cookie to collect any further information.
For Watson Headache® Institute Courses (offline and online), Programs, Webinars, Events, Symposium, Publications and Offerings.
Course participants will be required to acknowledge having read the ‘Intellectual Property Notice’ and the ‘Conditions of Use’ document. It is a requirement that registrants for Institute offerings read and agree to this document at the time of registration. Course attendees are required to sign an offline copy of the ‘Conditions of Use’ document prior to the commencement of their course.
Please read carefully and if you have any questions or concerns outline these in an email to info[@]watsonheadache.com.
A. Why do we have conditions of use? Watson Headache® Institute Pty Ltd (“Institute”) is concerned that some people attempt to use, teach or research the content of its offerings and do not give due respect to the relevant ethics and law applicable to the Institute’s content. Inappropriate or unauthorised use of content impacts on the Institute’s international community of practitioners, educators, researchers and collaborators as well as the delivery of the Watson Headache® Approach to people living with headache or migraine. These Conditions of Use regulate use of such content.
B. What is Institute Content? The Institute’s content includes the Institute’s intellectual property and digital, hard copy, written and verbal information and materials and their underlying principles as provided before, during or after Institute courses, programs, webinars, events and publications including attachments, written material, ideas, concepts, images, diagrams and videos (collectively “Institute Content”).
C. How can inappropriate or unauthorised use be a breach of law? Inappropriate or unauthorised use of Institute content is unethical. It is also legally dangerous. Reports about inappropriate teaching, researching or misappropriating and misleading use of Institute Content come from many sources. Those attending a Level 1 Foundation course report being shown Watson Headache® techniques differently by practitioners who have attended a Level 1 or Level 2 Consolidation course but years ago. Secondly, people living with headache or migraine report their disappointment on treatment provided by a practitioner who claims to “know” about the “Watson Headache® Approach”. When contacted by us we discover these practitioners were not directly taught by the Institute. Further, the public and practitioners report on misleading references to Institute Content in online or offline publications or activities.
D. What laws apply to the Institute’s Content? The Institute’s legal rights, title and interest are effective worldwide under contract law and intellectual property law (which includes copyright, confidential information, trade marks and domain law policies) enforceable under international conventions and policies applicable to domain names and use of social media.
E. Who must comply with these Conditions of Use?
- Practitioners: The Watson Headache® Approach is not just a series of techniques. It incorporates a distinctive clinical reasoning process taught to practitioners in structured learning in courses. What you learn from Institute Content is for you as a practitioner in your clinical context to support people living with headache or migraine, not in job roles comparable to that of a teacher, lecturer, tutor, researcher, trainer, mentor, coach, facilitator or curriculum or program developer (collectively, “Educators”).
- Educators: Practitioners and educators are not created equal. What the Institute teaches and how it teaches is the result of 27 years, comprising over 28,000 hours of clinical experience helping people living with headache or migraine and recent groundbreaking research. To ensure accurate delivery of services, the Institute trains Educators, at its discretion, authorised to teach Watson Headache® Assessment and Treatment (Watson Headache® Approach or protocol). For Educators, achieving the necessary standards involves a structured and comprehensive Educator training program.
- Researchers: For researchers, any research involving or investigating the Institute Content, specifically the Watson Headache® Approach or protocol, needs to be sanctioned by the Institute to ensure those collecting data have achieved a satisfactory level of clinical competency and that the research design and methodology is appropriate.
You will be taken to have accepted these Conditions of Use by: (a) acknowledgement at the time of an online registration; (b) signing at the commencement of an offline course; or (c) by accessing or using the following websites or associated social media platforms to buy, register or conduct other transaction activities – www.DeanWatson.com, www.WatsonHeadache.com, www.WatsonHeadacheInstitute.com or www.WatsonHeadacheApproach.com
Incorporated into these Conditions of Use by reference are the Institute’s Intellectual Property Notice, IP User Manual, Marketing Permission Given to Course Attendees, Permission Agreement to Use the Name and Charter for Use of Content.
1. Intellectual Property: You accept that the “Intellectual Property Notice” for Institute Content specifies limitations and prohibitions including the use of registered and unregistered (Common Law) trade marks of the Institute. A copy of that Notice is provided in course manuals for reference by course participants.
2. Marketing: You must at all times:
- comply with the Institute’s IP User Manual;
- not use the Institute’s trademarks as part or whole of your practice’s domain name;
- make no unauthorised association with the Institute in online or offline marketing (including bios and brochures) except as a credit alongside the name of an individual – never with a practice, company or organisation with which that individual is affiliated;
- comply with the Charter for Use of Content and with the permitted form of statement specified in Marketing Permission Given to Course Attendees (Level 1, 2 and 3) alongside the individual who attended the specified course and never with a practice;
- except when you have successfully completed a Level 3 Certification course (see Permission Agreement to Use the Name) you may not use the name Watson or Watson Headache® in a title alongside your name to suggest you have received a qualification from the Institute. For example (but not limited to these examples) you may not reference yourself as a Watson Accredited/Watson Headache® Accredited, Watson Practitioner/Watson Headache® Practitioner, Watson Level 1 or 2 Practitioner/Watson Headache® Level 1 or 2 Practitioner, Watson Level 1 or 2 Certified/Watson Headache® Level 1 or 2 Certified, or Specialised Watson Practitioner/Specialised Watson Headache® Practitioner;
- not represent the Watson Headache® Approach or protocol alongside or combined with other modalities, approaches and medical devices; and
- not represent the Watson Headache® Approach, Watson Headache® Institute or Dean Watson alongside or combined with pricing of the goods and services of an individual, practice, company or organisation.
3. Misleading, Non-compliant or Unauthorised Affiliation: Use contrary to clause 2 or other non-compliant use by you of the Watson Headache® Approach, Watson Headache® Institute or Dean Watson will be taken as unauthorised commercial endorsement, affiliation or association.
In your online and offline marketing and communications the Institute requires strict compliance with its conditions set out in this Conditions of Use and other Institute legal documents. With compliance you will avoid misrepresentation, misappropriation or misleading statements about affiliation with the Institute. You will also not then breach passing off law, trade practices law, fair trading law and the Institute’s intellectual property (which includes copyright, confidential information, trade marks and domain law policies).
You must not claim any part of Institute Content or the Watson Headache® Approach or protocol as your own. This includes renaming or rebranding under another name. All reference to the Watson Headache® Clinic is prohibited.
Avoid creating your own terminology, definition, approach, diagram, illustration or paraphrase about the Institute, the Watson Headache® Approach or your use of it in your practice. Do not create, for example, a brochure, website, social media, blog post or video titled with your name or the name of your clinic, yet reproducing, naming or describing the Institute or the Watson Headache® Approach. Sourcing or referencing the Watson Headache® Approach, Watson Headache® Institute or Dean Watson in your marketing and communications does not remedy such non-compliant material or use.
4. Unlawful, Unconscionable or Unethical Action: You: (a) acknowledge that the Watson Headache® Institute has all legal rights, title and interest to its goodwill, reputation, copyright work (includes publications, text, images and video), name, brands, registered and unregistered trade marks, domain names or other intellectual property; (b) acknowledge that such legal rights, title and interest includes as regards use of Institute Content and the Institute’s name, brands, registered and unregistered trade marks, or domain names with any entity, service, product, website or social media; and (c) acknowledge you will not register or use any domain names, sub domains, meta tags, meta names, meta descriptions, keywords, social media handles or social media presence that unlawfully, unconscionably or unethically trades off the Institute’s goodwill or reputation or makes any false or misleading claim to affiliation, sponsorship or approval by the Institute.
5. Disclaimer: You must include the following disclaimer in your marketing and communications materials (including brochures, website or social media profile): “This is not a publication of Watson Headache® Institute Pty Ltd. Watson Headache® Institute is not responsible for any clinical decision and treatment given or fees charged by any course participant or their employer after attending a course or a Watson Headache® Certified Practitioner in his or her private practice or place of employment.”
6. Teaching: Accepting that you are not a Watson Headache® Educator, you acknowledge that Institute Content is only for your clinical use as a practitioner. You agree to not teach, lecture, tutor, mentor, coach or use for teaching, lecturing, tutoring, mentoring, facilitating or coaching purposes, any Institute Content at any time in any country without obtaining prior express permission from the Institute. You also agree to not use Institute Content as a researcher or curriculum or program developer, except with prior written permission.
7. Research: You acknowledge and will use professional referencing protocols when referring to Institute Content or research undertaken by any person(s) associated with the Institute, and that you will otherwise comply with the Charter for Use of Content.
8. Copying, Supplying or Adapting: You must not make, supply or adapt or permit others to make, supply or adapt any copy, part, version or modification of Institute Content in any manner or for any purpose whatsoever except as permitted in writing by the Institute. You must not develop any work adapting, encapsulating, reproducing, based on or derived from Institute Content, including images to portray or represent Institute Content in any media.
9. Solicitation: Except for the referral of patients to other practitioners, you accept that you are prohibited by this agreement/policy/document, as well as by privacy, copyright and confidential information law, from soliciting, copying or using the names, contact details or personal information of any program registrant, course attendee, Certified Practitioners, their affiliated company, business or staff.
10. Release for Exercises: You acknowledge that in Institute training courses it is your responsibility to decline to have any particular techniques performed on you if you have any conditions that may predispose to pain or suffering in response to participation in this course. You acknowledge that the training involves “obvious risk” under section 5F of the Civil Liability Act 2002 (NSW).
11. Release for Recordings: You grant to the Institute and its licensees and assigns permission to record you (picture, voice and/or performance) on audio-visual media (including photographs, video and digital media) and use them in all countries with your name, likeness, voice and affiliation information for educational, marketing and commercial purposes.
12. Events: This clause relates to offline and online events (including courses, seminars and symposia) held by the Institute or in collaboration with other organisations.
- (Cancellation by you) Event registration cancellation by you must be in writing. If you cancel, substitute delegates are welcome provided details are communicated in writing. The date of cancellation is the date the Institute receives written notice. Cancellations made on or before fourteen (14) days prior to an event will receive a full refund. Cancellations made from fourteen (14) days before, and up to the start of an event, will receive a partial refund, ie the course registration fee less a twenty five per cent (25%) cancellation fee. Once an event starts no refund will be made.
- (Cancellation by Institute) The Institute reserves the right to cancel or reschedule an event to an alternative date, location or venue. The Institute will refund event attendance payments (eg course registration fee) received in full satisfaction of all of its liabilities if any such changes of date, location or venue does not suit you. Once such a changed event starts no refund (eg of a registration fee) will be made. For such a changed event no refund is given for your or any travel, accommodation, meals and related expenses. If you are travelling nationally or internationally to attend an event, please consider purchasing appropriate travel insurance.
- (Change by Institute to Delivery Format) The Institute may at it’s discretion change the mode of event delivery. For example, an event may change from delivery offline to online, or combine online and offline formats. If a change of format does not suit you, a refund of event attendance payments (eg course registration fee) will be made on written request if notice is received by the Institute before the start of the event.
- (Accidents) The Institute expects behaviour at events to be safe and responsible and accepts no responsibility in the event of death, damage, injury, theft or loss (including financial or of goods) of any kind arising from mishaps, accidents, misbehaviour (including defamation or disparaging comments) or negligence.
- (Payments) If you fail to meet financial obligations in a timely manner the Institute may terminate your event registration without notice and without obligation to refund any money previously paid.
- (Charges) Event prices are based on exchange rates and charges at the time of writing. If the price changes we will ask you to confirm your wish to proceed at the altered price before further processing your payment or registration.
13. Privacy: (Demonstration Patients and Course Participants) You acknowledge and will respect and protect the personal information of people attending an Institute course, program, webinar or even.
(Yours) You give permission for your personal information to be used in the Institute’s databases, directories, listings and web and digital media applications to communicate with you, promote you, indicate your affiliation with the Institute, complete transactions and keep you up to date with Institute Content. You may unsubscribe at any time using the “Unsubscribe” option in communication sent to you.
14. Indemnity: Without limitation to any other remedy, as a separate, additional and severable liability, you irrevocably indemnify and must at all times keep indemnified Watson Headache® Institute, its related bodies corporate, officers and employees from all demands, claims, actions, proceedings, settlements, liability, accidents, events, acts, omissions, expenses, death, bodily injury, disability, sickness, disease, damages, costs and loss of any type (including legal and accounting costs and disbursements on a full indemnity basis) suffered or incurred by Watson Headache® Institute (directly or indirectly) as a result of or arising from breach (by commission or omission) of this Agreement by you or any willful, unlawful or negligent act or omission by you or any related bodies corporate, trust or person for whose acts or omissions you are vicariously liable in connection with this Agreement.
15. Remedy: You agree on notice to you to immediately remedy any non-compliance by you with these Conditions of Use.
16. Survival of Obligations: You are bound by these Conditions of Use at all times, including in use of Institute Content by you, or by those authorised by you or under your power or control (including employees, independent contractors, contractors, partners, directors, assigns or agents).
17. Transfer: The Institute may assign, subcontract or otherwise transfer this Agreement but you may not.
18. Termination: If you breach this Agreement the Institute may immediately terminate this Agreement. Termination will automatically terminate any of the following given to you – Marketing Permission Given to Course Attendees and Permissions Agreement for Use of Name.
19. Governing Law: These Conditions of Use must be interpreted and governed by the laws of the state of New South Wales and the Commonwealth of Australia as applicable. If a dispute arises in relation to this Agreement it will be subject to the exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia.