The Watson Headache Group is an Australian based world leader in examination and treatment of the upper neck for headache and migraine together with research and the provision of education and training services in understanding the role of the neck in cervicogenic and primary headache for health professionals operating through a number of separately constituted and regulated legal entities which provide services in accordance with the relevant laws of the jurisdictions in which they respectively operate. Details of the different Watson Headache Group entities that provide services to clients in respect of each jurisdiction in which the Watson Headache Group carries on business can be found here.

The use of the name “Watson” and words or phrases such as “Watson Group”, “Watson Headache Group”, “group” or “affiliate” or similar phrase are for convenience only and do not imply that all or any of such entities are in partnership together or accept responsibility for the acts or omissions of each other. Legal responsibility for the provision of services are defined in terms of service or engagement entered into between clients and the relevant Watson Headache Group entity and these should be relied upon in determining liability for the services provided. Absent the explicit agreement and consent of both entities involved, no Watson Headache Group entity is responsible for the acts or omissions of, nor has any authority to obligate or otherwise bind, any other Watson Headache Group entity.

The Headache Clinic Pty Ltd (ACN 058 451 335) trading as the “Watson Headache Clinic” and “The Headache Clinic” (“Watson Headache Clinic”) provides examination and clinical treatment services of the upper neck for headache and migraine to patients. The “Watson Headache Clinic” does not engage in the provision of any other services.

Watson Headache Institute Pty Ltd (ACN 103 196 792) (“Watson Headache Institute”) provides materials, resources, education and treatment and training services in understanding the role of the neck in cervicogenic and primary headache for health professionals and the general public. The Watson Institute does not engage in the provision of any other services.

Watson Intellectual Property Holdings Pty Ltd (ACN 156 589 829) as trustee for the Watson Intellectual Property Holdings Trust does not provide any client services.

The “Watson Headache” logo, and “Watson Headache” are registered trademarks of Watson Intellectual Property Holdings Pty Ltd (ACN 156 589 829) as trustee for the Watson Intellectual Property Holdings Trust.

TERMS OF USE

By using the Watson or Watson Group or Watson Headache Group (“we”, “us”, “our”) website, you agree to be bound by, and abide by, these Terms of Use. We may change these Terms of Use at our discretion and without notice. We may modify, suspend or cancel any content of this website online service at any time. By continuing to use this website you accept the Terms of Use as they apply from time to time.

These Terms of Use apply in conjunction with any other terms and conditions that apply including our Privacy Policy.

Intellectual Property

‍Unless otherwise expressed, we own or are authorised to use any trademarks, copyright and other intellectual property rights in any product, artwork, design, content and all materials used in and produced by our website and any online service (including but not limited to any text, documents, images, photos, videos, digital files, records, logos, animations, sound recordings and/or software). Please do not infringe those rights.
‍
Other than for the purposes of and subject to the conditions prescribed under the Copyright Act 1968 (Cth) or any other applicable legislation throughout the world, you may not, in any form or by any means reproduce, display, store in a retrieval system or transmit, print, publish, distribute, commercialise, perform, adapt, or create of derivative work from any design, artwork, information, product or service accessed or acquired from this website.

Lawful Use

You may only use this website, any product or online services for lawful purposes, and must ensure that your use does not breach any laws that apply to you.

No Health Advice

The contents and online services made available by this website are prepared for general information only. It does not constitute health or medical advice. Do not act on the basis of the contents of this website but seek advice from a registered health professional in respect of your specific circumstances. Any material obtained on and from this website or produced by any online service should not be relied upon as a substitute for detailed and specific health or medical advice. Any transmission of information is not intended to create a patient/medical/health professional relationship between you and us.

 Disclaimers

We do not warrant that access to the contents of this website or any online services will always be uninterrupted, timely or secure.  The website, and all content and services provided or made available through this website, are made available to you on an “as is” and “as available” basis.

This website (or social media websites on which we maintain presences or RSS feeds) may be linked to other websites or applications which we may have no control. Links to those websites are provided for convenience only, and we are not responsible for their use, effect or content. It should not be construed as any endorsement, approval, recommendation or preference by us of the owners or operators of the sites, or of any information, products or services referred to on those other websites or applications unless specifically stated. By accessing these third party sites, you agree to any terms of access or use imposed by those sites. We make no representations or warranties about the accuracy of information contained on those websites or applications. We do not provide any warranty, or assume any responsibility regarding the quality, accuracy, source, merchantability, fitness for purpose or any other aspect of the material on those sites, nor do we warrant that material on other sites does not infringe the intellectual property rights of any other person. We exclude all implied conditions and warranties except any implied condition or warranty the exclusion of which would cause this clause to be void.

We will not be liable if the website (or any content made available through it) is incomplete, corrupted, inaccurate, outdated or incorrect, or if this website, or any services provided or made available through it, are unavailable for any reason, including directly or indirectly as a result of:

• telecommunications unavailability, interruption, delay, bottleneck, failure or fault;
• negligent, malicious or wilful acts or omissions of third parties (including our third party service providers);
• maintenance or repairs carried out by us or any third party service provider in respect of any of the systems used in connection with the provision of this website;
• any events beyond our control; or
• services provided by third parties ceasing or becoming unavailable.

You also acknowledge and agree that to the extent possible under the law, and subject to the Consumer Guarantees section below, we do not represent, warrant or guarantee that this website is free from computer viruses or any other defect or error which may affect your software or systems. You should protect your software and systems by installing and implementing your own security and system checks.

Consumer Guarantees

 To the extent permitted by law, any conditions, warranties, guarantees, rights, remedies, liabilities and other terms implied or conferred by statute, custom or the general law that impose any liability or obligation on us are excluded under these Terms of Use. However, if a supply under these Terms of Use is a supply of goods or services to a consumer within the meaning of the Australian Consumer Law (contained in Schedule 2 to the Competition and Consumer Act 2010 (Cth)), nothing contained in these Terms of Use excludes, restricts or modifies the application of any provision, the exercise of any right or remedy, or the imposition of any liability under the Australian Consumer Law, provided that, to the extent that the Australian Consumer Law permits us to limit our liability, then our liability is limited to:

• in the case of services, the cost of supplying the services again or payment of the cost of having the services supplied again; and
• in the case of software or other goods, the cost of replacing the goods, supplying equivalent goods or having the goods repaired, or payment of the cost of replacing the goods, supplying equivalent goods or having the goods repaired,

and except in the case of a major failure (as that term is defined in the Australian Consumer Law), we can elect as between the remedies set out above.

Security

We cannot ensure the security of any information you send to us via the internet during its transmission. Accordingly, any information you transmit in this manner will be sent at your own risk. However, once we have received your information, we will take reasonable steps to ensure it remains secure. We recommend that you do not provide us with confidential information via our online services unless you accept the risk that the information may be lost, corrupted, or disclosed to third parties during its transmission.

Passwords

We may choose to issue you with a username and password to enable you to access particular features on our website. If we do, you must keep those details confidential (and you are responsible for their misuse if you do not).

Submissions

Any material you send to us on or via this website will be deemed to be non-confidential and non-proprietary, unless it is indicated to be otherwise. This includes any data, questions, comments, suggestions, ideas or other information. We will be entitled to use any such material which has not been indicated to be confidential or proprietary for any purpose without compensation to you.

You represent and warrant that the information and/or material you provide to us:

• is information and/or material that you are authorised to provide;
• is not defamatory or offensive in relation to or adversely reflects any product, service, person or corporation;
• does not infringe any intellectual property rights or other rights, including trademarks, business names, copyright, confidential information, designs or patents;
• is not misleading or deceptive or likely to mislead or deceive, is not the “passing off” of any product or service, and does not constitute unfair competition;
• does not infringe any State or Federal legislation or regulations of Australia; and
• will not give rise to any claims or liabilities against us

Posting Comments

Our website may enable you to post comments (for example, on blogs, forums, listing boards, advertisements or other public areas). You are responsible for all comments that you post (or that are posted using your username and password). You must not post any comment that:

• is inflammatory (commonly referred to as “trolling”);
• is xenophobic, racist, abusive, harassing or hateful;
• is false, defamatory, inaccurate, threatening, invasive of a person’s privacy, or constitutes personal abuse directed at other users;
• is obscene, sexually explicit or pornographic, or contains links to other sites that contain or promote obscene, sexually explicit or pornographic material;
• constitutes commercial advertising, the promotion of gambling or the promotion of your own site (commonly referred to as “spamming”);
• infringes someone else’s copyright or other intellectual property rights, or
• violates any applicable law.

We may delete any comments or feedback for any reason at our absolute discretion.

Access

We may terminate or restrict access to the contents of this website or any online service at any time without notice. If we do so, these Terms of Use will continue to apply and any use must discontinue or be limited as we require immediately.

Limitation of Liability

To the maximum extent permitted by law we exclude all liability for any loss or damage of any kind (including special, indirect or consequential loss and including without limitation loss of revenue, loss of goodwill, downtime costs, loss of profit, loss of or damage to reputation, loss under or in relation to any other contract, loss of data, loss of use of data or loss of anticipated savings or benefits) arising out of or in connection with the website content and the use or performance or services provided or made available through this website except to the extent that the loss or damage is directly caused by us fraud or wilful misconduct.

Severability

If any of these terms or conditions are invalid, illegal or unenforceable, those terms or conditions will be struck out and other provisions which are self-sustaining and capable of separate enforcement to the invalid provision, are and continue to be valid and enforceable in accordance with their terms.

Waiver

The failure, or delay on the part of us in exercising its power or right in relation to your breach of these terms or conditions does not operate as a waiver of that power or right, nor does any single exercise of any power or right preclude any other or further exercise of any power or right.

Governing Law

These Terms of Use are governed by the laws in force in New South Wales, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia and any courts which may hear appeals from those courts.

Definitions

In these Terms of Use:

“linked websites” means websites of persons or entities which are hyperlinked from the website (or our social media websites on which we maintain presence).

“website” means the whole or any part of the web pages located at www.watsonheadache.com www.watsonheadacheInstitute.com, www.watsonheadacheclinic.com, www.deanwatson.com, and watsonheadachesymposium.com and associated url, social media links/sites (including the lay-out of the website, individual elements of the website design, underlying code elements of this website, or text, sounds, graphics, animated elements or any other content of the website.)

PRIVACY POLICY

Protection of your personal information is important to the Watson Headache Group. The way in which the Watson Headache Group (“we”, “us”, “our”) collect, use, store and disclose personal information in accordance with our obligations under the Privacy Act, including those contained in the Australian Privacy Principles (“APP”) is set out below. This Privacy Policy also constitutes a collection statement for the purposes of the Privacy Act.

To the extent we access Personal Information subject to the European Union’s Data Protection Directive (95/46/EC) (“Directive”) we will abide by all data privacy laws and regulations applicable to access and use of Personal Information. Although we are based outside the European Union, we will use our best endeavours to ensure the lawfulness of cross-border personal data transfers.

We only collect information that is reasonably necessary for the proper performance of our activities or functions and services.

We do not collect personal information just because we think it could be useful at some future stage if we have no present need for it.

We may decline to collect unsolicited personal information from or about you and take steps to purge it from our systems.

We manage personal information as if we are an APP Entity under the APPs.

We may at times be a contracted service provider to a range of Commonwealth, State and/or Territory government agencies. Consequently, in those circumstances it will be necessary for us to collect and manage personal information as an Agency under different privacy arrangements.

What Personal Information do we collect and why do we need it

To provide you with our Services, we need to collect Personal Information.  If any of the Personal Information you provide is incomplete or inaccurate, we may be unable to provide Services to you or the quality of those Services we provide may be compromised.

The nature of the relationship we have with you and the Services you require from us will determine the personal and other information we collect.

Accordingly:

• we determine that it is reasonably necessary for our functions or activities in respect of the Services being provided;
• we attempt to cross-check the information that we collect from you with third parties;
• we record and hold your information in our Systems. Some information may be disclosed to third party or overseas recipients;
• we retrieve your information when we need to use or disclose it for our functions and activities as relevant to our Services;
• subject to some exceptions, we permit you to access your Personal Information in accordance with the APPs.
• we correct or attach associated statements to your Personal Information in accordance with the APPs.
• we destroy or de-identify your personal information when it is no longer needed for any purpose for which it may be used or disclosed provided that it is lawful for us to do so. We do not destroy or de-identify information that is contained in a Commonwealth Record.

Personal Information may include:

• contact and identity information (for example, your name, email address, telephone numbers, address, social media handles, date of birth and educational qualifications and similar information or other information in a registration form);
• Personal Information (including Sensitive Information) which is provided to us in the course of Services by us to you or a third party;
• bank details, credit card details and expiry dates;
• information from third parties including any references about you, psychometric or competency test results or any information about any insurance investigation, litigation, criminal matter, inquest or inquiry in which you are involved;
• financial information that allows us to pay you should you be engaged as an employee or contractor including your Tax File Number, superannuation account details, bank account details and other ancillary information that is required to fulfil contractual, legislative, filing and reporting obligations (including the payment of salary and wages); and
• feedback that you may have provided.

How do we collect Personal Information?

We aim to collect Personal Information directly from you, for example, when you send us information (including additional information about you), during interviews, examinations or treatments, attendance at courses, use and access to resources and online programs and materials,, from email correspondence, from business cards and during telephone calls or electronically through our website.

However, we may also collect Personal Information about you when we:

• provide our Services to you;
• receive or give any reference about you;
• receive results of any competency or medical test or treatment;
• receive access to medical records or treatment records;
• receive performance feedback (whether positive or negative) from any person;
• receive any information about a workplace complaint or accident in which you are involved;
• receive any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you are involved; and

We may also collect Personal Information:

• from parties to whom we refer you (e.g., a medical professional or other expert);
• from credit reporting and fraud checking agencies;
• from debt collection agencies if you default in a payment to us;
• through our website and by other electronic communication channels (e.g., when you send us an email or post a comment on one of our blogs);
• any third-party applications;
• from your spouse, partner or dependants;
• from third parties;
• from publicly available sources of information (including but not limited to newspapers, journals, directories, the Internet and social media sites);
• when we are permitted or required to do so by law (including the Privacy Act).

If you, your friends, or members of your network use any third-party applications, you consent to those applications accessing and sharing certain personal information about you with others in accordance with your privacy settings. We do not screen or approve developers of applications and cannot control how those developers use any personal information that they may obtain in connection with applications.

How do we use your Personal Information?

We use the Personal Information we collect, hold use and disclose for the purpose of providing our Services.

We comply with the European General Data Protection Regulation which governs the protection of personal data of EU residents. We will afford UK-based users with all rights available to EU users, regardless of the UK’s EU member status.

We may also use Personal Information:

• to comply with our contractual and other legal obligations (including but not limited to customer support and information on our products, services, courses, events, programs, webinars, newsletters email updates, subscription and membership services, and other services);
• to verify your identity, including during account creation and password reset processes and to pursue other activities within our legitimate interests as part of running our business and doing so in ways which do not hurt your interests and rights, for example obtaining identity, device and location information to prevent fraud and abuse and to keep the applications secure and obtaining and retaining data which tax laws require us to retain for payments made or received by us;
• to confirm your identity for the purposes of the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) and assess applications or creditworthiness for premier or business accounts or products and services offered to premier or business accounts with third parties;
• to customise, measure, and improve the content, layout, and operation of the applications and related services;
• to contact you at any telephone number, or by placing a voice call or through text (SMS) or email messaging;
• to manage and protect our information technology infrastructure, which is necessary to provide the services and features you request and serve the legitimate interests of ourselves and third party processors;
• to share minimal personal information and data with third party processors in order for us to provide services under our contract with you, including service providers of hosting, storage and infrastructure, security, insurance, analytics, communications and support, and payment processing;
• to perform creditworthiness and solvency checks, compare information for accuracy and verify it with third parties;
• to design products and services;
• to provide to you targeted marketing about our services and promotional offers and the services of our contractors unless and until you opt-out;
• to include you in our databases, directories, listings and digital applications to communicate with you and indicate your affiliation with us;
• to process any transactions by you and send notices about your transactions;
• to resolve disputes, collect fees, and troubleshoot problems;
• to detect, prevent or resolve violations of policies or applicable user agreements; and
• to manage our risks and help detect, prevent, and/or remediate fraud or other potentially illegal or prohibited activities.
• for insurance purposes;
• for statistical purposes and statutory compliance requirements;
• for improving our client service, including customising our website in order to better suit your requirements;
• for responding to enquiries or questions from you;
• for training;
• for risk management
• for any client and business relationship management;
• to confirm identity and authority to provide references;
• subject to you advising us otherwise (see Marketing below), to advise you of additional services or information which may be of interest to you; and
• otherwise as permitted under the Privacy Act.

If you default in a payment to us, we may use your Personal Information to recover that debt.

We provide services in conjunction with payment processors which may include processors such as financial or merchant facility providers (such as Paypal or Stripe). When you delete your account with us, we delete your personal data retained by us, except to the extent we are prevented by law from deleting your personal information or data. However, to delete any payment or billing information, you will need to do so with your payment provider, as we only have minimal secure access to those records as needed to provide the services.

Marketing

We do not provide your Personal Information to any other person for marketing purposes. Except as specified in this Privacy Policy, we will not sell your personal information.

From time to time, we may use your Personal Information to provide you with information on any relevant industry developments, including sending you email alerts, job listings, offers for services, details of and invitations to events, seminars, courses, resources, materials, promotions and competitions, fundraising campaigns to participate in and to communicate any other relevant information.  We do not, however, use Sensitive Information for this purpose.

If you no longer wish to receive these alerts, unsubscribe links are provided in every email that you receive.  If at any time you no do not wish to receive any additional material from us, contact our Privacy Officer and we will remove your details from our marketing database.

Anonymous Dealings

You are not obliged to give us your Personal Information. If you would like to access any of our Services on an anonymous basis, please advise us in writing. If it is possible and lawful, we will take reasonable steps to comply with your request. However, if you choose not to provide us with some or all of your Personal Information, we may not be able to provide you with some part or all of our Services (or our assistance will be restricted at our discretion).

Disclosing Personal Information 

 Disclosure to Third Parties

 We may disclose your Personal Information to third parties in certain circumstances including:

• if you agree to the disclosure;
• when we use it for the purpose for which it was collected (e.g., to provide you with Services);
• between our related entities;
• your spouse or partner;
• in circumstances where you would reasonably expect information of that kind to be passed to a third party;
• our contracted software solutions providers; IT contractors and database designers and Internet service suppliers; Legal and other professional advisors; Insurance brokers, loss assessors and underwriters; Superannuation fund managers; Background checking and screening agents;
• where disclosure is required or permitted by law (including under the Privacy Act), by court order, or is required to investigate suspected fraud or other unlawful activity; or
• if disclosure will prevent or lessen a serious or imminent threat to someone’s life or health.

Please note we are not responsible for the practices or content of other services or sites that are operated by third parties but which are linked to our website. If we are linked to third party services or sites, it does not necessarily constitute sponsorship, endorsement or approval by the website of the content, policies or practices of those services or sites. If you leave our website via such a link, you should check the privacy policy of the third party site.

We may use third parties to manage the website and activities from time to time, including, but not limited to, promotions and statistical analysis. These parties may have access to and store the personal information of users of the website. Similarly, we may contract with third parties to handle requests for information submitted to us.

If you become a registered user of any of third party applications, you will be taken to consent to:

• your personal data being transferred to and processed in countries where our hosting servers are located;
• us using your personal information to check your identity, including to check your status (eg as a member of a defined user group) and for any merchant facility arrangement we have with bankers, their respective related bodies corporate, and their respective officers, employees and agents;
• use of your personal information by us and our authorised personnel and service provider contractors; for example, to improve service we may provide your personal information as statistical data to others for research and analysis purposes; and as another example we may use Google Analytics and give you notice of its operation on the webpage titled “How Google uses data when you use our partners’ sites or apps” (located at com/policies/privacy/partners/).
• us disclosing your personal information in situations where we reasonably believe it is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering with our rights, either intentionally or unintentionally; and
• us disclosing your personal information to law enforcement agencies and others if we in good faith believe we are legally obligated to do so.

Disclosing Personal Information Off-Shore

 We do not store personal information on off-shore servers.

In some Services we may be required to disclose personal information off-shore, for example, where the Services have an international aspect.

If information has to be disclosed overseas, the overseas recipient may not be subject to privacy obligations or to any principles similar to the Australian Privacy Principles.

An overseas recipient may also be subject to a foreign law which could compel disclosure of personal information to a third party, for example, an overseas government or regulatory authority.

Please note that disclosure where an overseas recipient handles the information in breach of the Australian Privacy Principles, you will not be able to seek redress under the Privacy Act, may not be able to seek redress in the overseas jurisdiction and we will not be accountable under the Privacy Act.

For the avoidance of doubt, we confirm we are likely to disclose your Personal Information to the following countries:

• United States;
• member states of the European Union;
• United Kingdom;
• New Zealand; and
• other states in which we or you have business activities.

Children under age of 18

We do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register. If you are under 18, please do not attempt to register or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 18 is permitted to provide any personal information. If we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us at [email protected]

Business Transfer

 If the ownership changes of all or a substantial part of our business, or individual business units, your Persona Information (including your profile with the website) may be transferred to the new owner so the service or the transferred part of it can continue operations. In any such transfer of information, your personal information would remain subject to this Privacy Policy at the time of the transfer and then to the privacy policy of the new owner.

Considerations when you send Information to Us Electronically

If you send an email to us (including any emails addressed to us or a staff email the information in your email (including any Personal Information) may be retained on our systems in accordance with applicable email retention policies and procedures.

While we do all we reasonably can to protect your Personal Information from misuse, loss, unauthorised access, modification or disclosure, including investing in security software, no data transfer over the Internet is 100% secure.

If you access another website from our website, you do so and provide personal information in accordance with the terms and conditions under which the provider of that website operates.

The open nature of the Internet is such that information exchanged via the internet may be accessed and used by people other than those for whom the data is intended. If you send us any information, including (without limitation) Personal Information, is sent through the Internet or other electronic means at your own risk.

While we are not in a position to give you advice on internet security, if you provide Personal Information to us electronically, there are some things you can do which may help maintain the privacy of your information, including:

• always closing your browser when you have finished your session; and
• never providing Personal Information when using a public computer.

You should contact us immediately if you believe:

• someone has gained access to Personal Information you have provided to us;
• we have breached our privacy obligations or your privacy rights in any way; or
• you would like to discuss any issues about our privacy policy.

How we act to protect and retain your Personal Information

We endeavour to keep our information systems and files secured from unauthorised access.  Those who work with us are aware of the legal obligations in respect to confidentiality and the importance we place on protecting your privacy.

Our procedures to securely store Personal Information include electronic and physical security measures, staff training and use of password protection software.

We retain our files for at least seven years.  However, information filed in our electronic files may be retained indefinitely.

Personal Information may also be retained if we consider it necessary to do so or to comply with any applicable law or our insurance, governance obligations in our IT back-up records, for the collection of any monies owed and to resolve disputes.

How you can update or correct your Personal Information

You may request access to your Personal Information or correct any inaccurate or out of date information by contacting our Privacy Officer using the details below. 

For security purposes, before we provide you with personal information, we may ask you to provide evidence of your identity.

You may request the source of any information we collect from a third party.  We will provide this at no cost, unless under the Privacy Act or other law there is a reason for this information being withheld.

If there is a reason under the Privacy Act or other law for us not to provide you with information, we will give you a written notice of refusal setting out the reasons for the refusal except to the extent it would be unreasonable to do so and the mechanisms available to you to complain about the refusal.

If you provide us with your personal information and you later decided that you would no longer like to receive information from us, follow the “unsubscribe” directions at the end of any email or other communication you receive from us. You may withdraw consent by deleting your account at any time.

How to complain if you believe we have breached the Australian Privacy Principles (APP)

If you believe that we have dealt with your Personal Information in a way that is inconsistent with the APP, you should contact our Privacy Officer in the first instance using the details below. 

We will attempt to respond to your complaint within 30 days.

If we are unable to resolve your complaint you may contact the Office of the Australian Information Commissioner (contact details are below).

Changes to this Privacy Policy

This is our current Privacy Policy. Our Privacy Policy will be updated periodically, with the updated version posted on our website www.watsonheadache.com.

Contact Details

If you would like further information on our Privacy Policy or if you have any concerns over the protection of the information you have given to us or that we have collected from others, please contact our Privacy Officer at [email protected].

More information about your rights and our obligations in respect to privacy and information on making a privacy complaint are available from the Office of the Australian Information Commissioner at:

Website: www.oaic.gov.au
Post: GPO Box 5218 Sydney NSW 2001
Email: [email protected]

Definitions

In this Privacy Policy:

“Personal Information” has the meaning given under the Privacy Act but, in short, means information or an opinion relating to an individual that can be used to identify that individual and for the purposes of the European Union has the same meaning as “personal data” under the Directive.

“Privacy Act” means the Privacy Act 1988 (Cth) including the Australian Privacy Principles (“APP”) (as amended from time to time).

“Sensitive Information” has the same meaning as under the Privacy Act.

“Services” means the services provided by the relevant separate and independent Watson Headache Group business that it provides.

“website” means means the whole or any part of the web pages located at www.watsonheadache.com www.watsonheadacheInstitute.com, www.watsonheadacheclinic.com, www.deanwatson.com and watsonheadachesymposium.com and associated urls social media links/sites (including the lay-out of the website, individual elements of the website design, underlying code elements of this website, or text, sounds, graphics, animated elements or any other content of the website) and forms of social media we manage where you post comments or we interact with you.

The meaning of any general language is not restricted by any accompanying example and the words ‘includes’, ‘including’, ‘such as’, ‘for example’ or similar words are not words of limitation.

COOKIES POLICY

 This website uses cookies, pixel tags, Web Beacons, and other web technologies such as CAPTCHA’s to improve the website’s performance, to enhance your browsing experience and to protect the website against spam robots. Certain areas of the website also use cookies to understand more about you, so we can offer you more personalised browsing experience. We use a simple counter, without storing any information on your device, to count the number of visitors who accept or decline our cookies.

You can find out more about cookies and how to manage them in the information below. You can change your cookie settings and disable some or all cookies for the website at any time at [insert link]. You can also change your browser settings so that cookies cannot be placed on your device.

If you have any questions in relation to the cookies we use please contact us.

What are Web Beacons?

We advertise on third-party web sites. As part of our effort to track the success of our advertising campaigns, we may at times use a visitor identification technology such as “web beacons”, or “action tags”, which count visitors who have come to the website after being exposed to an Watson Headache Group banner or job ad on a third-party site. We do not use this technology to access your personal information and it is only used to compile aggregated statistics about visitors who come to the website to gauge the effectiveness of our ads.

What is a Cookie?

A “cookie” is a technology that allows the website to store tokens of information (an “identifier”) in your browser used by the website while you are on the website. Cookies are then sent back to the website on each subsequent visit, or to another webpage that recognises that cookie. Cookies are used in order to make the website work, or to work more efficiently, as well as to provide information to the owners of the website.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies may tell us, for example, whether you have visited the website before or whether you are a new visitor. They can also help to ensure that adverts you see online are more relevant to you and your interests.

When landing on this website, you have been given the opportunity to accept cookies used on the website, to accept certain categories of cookies and decline others, or to decline all cookies. If you have accepted our use of some or all cookies, the following information relates to cookies used on the website only. Please note that any consent to accept or to decline cookies is limited to this website only and not to any other pages, which may be hyperlinked to our website. For more information on cookies used by those websites, please refer to the specific privacy notice or cookie policy on those websites. If you have any questions, please contact us.

There are two broad categories of cookies:

• First party cookies served directly by us to your device; and
• Third-party cookies, which are served by a third party on our behalf.

Cookies can remain on your computer or mobile device for different periods of time. Some cookies are “session cookies”, meaning that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are “permanent cookies”, meaning that they survive after your browser is closed. They can be used by the website to recognize your computer when you open your browser and browse the Internet again.

What types of cookies do we use?

The website uses the cookies that perform four functions, as classified below:

• Essential/strictly necessary cookies, which are essential to the functioning of the website.
• Performance cookies, which help us measure the website’s performance and improve your experience. In using performance cookies we do not store any personal data, and only use the information collected through these cookies in aggregated and anonymised form;
• Functionality cookies, which allow us to enhance your experience (for example by remembering any settings you may have selected);
• Advertising/targeting cookies, which we use to track user activity and sessions so that we can deliver a more personalised service, and (in the case of advertising cookies) which are set by the third parties with whom we execute advertising campaigns and allow us to provide advertisements relevant to you; and
• Social media cookies, which allow you to share content on social media channels (such as Facebook, LinkedIn and Twitter).

In addition, we also utilise cookies on certain pages of the website to communicate with third party data suppliers in order to extrapolate your digital behaviour. This help us to understand and target more relevant advertising in the future. The information we receive is all aggregate and anonymous, but will include statistics such as demographics, online behaviour, service or product interests and lifestyle.

Targeting and tracking cookies are provided via trusted third party suppliers. Should you require more information regarding our suppliers and how these cookies operate please contact us.

How to control or delete cookies

You have the right to choose whether or not to accept cookies and we explain how you can exercise this right below. However, please note that if you choose to refuse cookies you may not be able to use the full functionality of the website.

You can change your cookie settings for at any time at [insert link].

As an alternative, you can block all cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

If you accept some or all cookies on the website you still have the option of setting your browser to notify you when you receive a cookie, so that you may determine whether to accept it or not.

Cookies that have been set in the past

If you have disabled one or more cookies, we may still use information collected from cookies prior to your disabled preference being set; however, we will stop using the disabled cookie to collect any further information. 

Changes to this Cookie Policy

We recommend that you check this page from time to time to inform yourself of any changes in this Cookie Policy or any of our other policies. We may change our Cookie Policy at our discretion and without notice.